CASSIA JEWELLERY RETURNS POLICY
RETURNS POLICY ON IN STOCK ITEMS
To give you reassurance and confidence in your purchase I have a returns policy that allows you to return any
item to us within 7 days of receipt.
We ask that you let us know as soon as possible if you wish to return an item, please get in touch with
info@cassia.co.uk if you are looking to return an item.
Items need to be unworn and in their original condition.
We recommend that you use special delivery Royal Mail within the UK.
For international returns please use either Fedex or DHL and all the return costs are your responsiblity.
Please email me for the return address and I will get back to you promtly.
All jewellery returns will be your responsibility until it is received by us.
If for any reason you are unhappy with your purchase, we'd like to hear from you so please don't hesitate to get in touch.
RETURNS POLICY ON BESPOKE & MADE TO ORDER WORK
Sadly bespoke or personalised made to order work cannot be refunded or returned.
I would never send out a piece that we didn't believe you would love.
In case of fault or damage, please email me on info@cassia.co.uk
Repairs for damage caused by wear or accident will be chargeable.